Hi all,
The group that I am working with loved FastPath, except it had some big limitations (like no cross-domain widget support or ticket queues). Hence, we built a more customized package using:
Strophe.js
Openfire
Smack
Java Spring MVC Web Application
The Spring MVC Web Application is a dashboard in which agents can claim tickets in a ticket queue and talk to multiple incoming customers at one time.
Any recommendations for moving our project towards the Open Source community? Should we just throw the project up into some Githubs? Should we merge our MVC project into Openfire as a plugin? Any recommendations on which types of supporting materials we should create? Or possibly is there someone that should be contacted that would know what's the best approach?
Thanks for the advice!